Service-learning is identified as a high-impact educational practice (HIP) by the Association of American Colleges and Universities (AAC&U). Faculty and staff members are integral to service-learning by serving as Community Service Learning (CSL) course instructors, departmental program coordinators, and advocates to students. In addition, faculty and staff members play vital roles in engaging students in critical reflection, interacting with community partners, and conducting community-based research. CSL courses promote student success and retention, while improving quality of learning in traditionally underserved student populations, including students of color, the economically disadvantaged, first-generation college students, and students with different learning styles. ICCE provides administrative support and resources for faculty/staff to develop and teach service-learning courses. Through our services, we promote opportunities for faculty/staff to increase their social network, participate in Engaged Scholarship, advertise themselves through different avenues, and get involved with diverse communities.
ICCE offers the following services to faculty/staff teaching CSL courses:
- Individual consultation on best practices and course design
- University-community partnership development and sustainability in consultation with the university Enterprise Risk Management office
- Faculty and student networking with community partners through our digital engagement platform, ULink
- Classroom presentation on student steps
- Student placement data capture and collection
Guides: Service Learning
Faculty & Staff Resources
Student Community Placements
Current Liability Requirements based on the CSU Office of the Chancellor
Any student actively participating in an unpaid learning activity for academic credit with an organization or external entity must sign Student Informed Consent & COVID-19 Info. Packet and there must be a Learning Placement Site Agreement (LPSA) in place with the organization.
If students are paid and receiving academic credit, an LPSA is not required; however paid students should still review and sign the Student Informed Consent & COVID-19 Info. Packet.
SF State ULink
ULink online platform hosted by ICCE which manages student placements, facilitates the off-campus learning risk management process, and lists community partnership information. Students and faculty may use ULink for their courses to find and place with organizations who have a current LPSA with SF State. ICCE manages ULink in an effort to centralize the student placement and risk management processes associated with community-engaged learning. All course sections that have been identified (attributed) as CSL on a term-by-term basis are automatically loaded into ULink for student and faculty use.
For courses/activities managed through ULink, faculty/staff/ICCE will be able to track/report:
number of hours students completed and placement sites/student
community issues addressed
confirmation of LPSAs
Finding a Service Learning Opportunity
Encourage your students to use SF State's ULink to directly engage with 440+ diverse community partners. ULink is a digital community engagement portal managed by ICCE. All listed community partners have active LPSAs and their opportunities have been vetted by ICCE staff to promote safe and positive learning experiences.
Refer students to the ULink & Site Placement Student User Guide (guide can be found under the "Quick Links" tab below). This guide provides a roadmap and detailed step-by-step process in finding opportunities.
If a students has secured an opportunity with an organization not listed on ULink, refer students to the ULink & Site Placement Student User Guide to "Request Placement with Non-Contracted Site".
If your student will doing any service learning activity in-person (includes hybrid), they must view and complete (before they begin their internship) the preventing COVID-19 and commit to prevention strategies training titled, “SFSU: Student Safety during the COVID-19 Pandemic”. When the students complete the online training, they are to provide you a copy of certificate of completion. Refer students to the ULink & Site Placement Student User Guide and the link to the training can be found in the "Quick Links" tab below.
Required Student Forms
Direct students to register/log-in to ULink.
Students will need to review and sign the Student Informed Consent & COVID-19 Info. Packet before they begin their service learning experience. This packet will be sent to them from ICCE via DocuSign.
Refer students to the ULink & Site Placement Student User Guide. This guide provides a roadmap and detailed step-by-step process of how they can request from ICCE the Student Informed Consent & COVID-19 Info. Packet through ULink.
Have students complete a Learning Plan and submit to you. In many cases, you/your program/department may have a similar document already in place specific to your course/program. Per Academic Senate Policy S17-278, a signed copy of this "Learning Plan" should be retained for a period of 7 years. A sample general Learning Plan template for reference can be found under the "Quick Links" tab below. Students do not need to submit a copy of their "Learning Plan" to ICCE. A “Learning Plan” is a document that captures information which will help your student, the site supervisor, and course instructor to have an understanding of the following:
Course and site information;
Summarizes students' primary responsibilities/the type of work that they will be doing, and the specific tasks to be completed by the end of the service learning experience;
Learning objectives: ways in which site placement connects with their in-class learning
Additional information specific to your course/department/program.
Note: See the "Document Retention" tab below for an overview for your reference.
Tracking Service Hours
- Go paperless! Encourage your students to track and post their hours in ULink. Faculty will be able to view hours approved by site supervisor through ULink.
As of spring 2021, faculty/staff no longer need to submit any physical forms to ICCE. For reference, below is a recap:
Student Informed Consent & COVID-19 Info. Packet
- Before site placement, all students need to review and sign. Students can request to receive this Packet from ICCE by registering in ULink. ICCE will then send the Packet to student via DocuSign.
- Course instructors will be cc'd via DocuSign a final signed copy the completed Packet for each student.
Acknowledgement of No Learning Placement Site Agreement (LPSA) statement form
- If a student has secured an opportunity with an organization not listed on ULink, refer student to the ULink & Site Placement Student User Guide to "Request Placement with Non-Contracted Site".
- Once a student places a "Request Placement with Non-Contracted Site", ICCE will send an Acknowledgement of No LPSA statement form via DocuSign.
- Once the student signs the Acknowledgement of No LPSA statement form, it will go to the course instructor to review and sign.
- In many cases, you/your program/department may have a document similiar already in place. Per Academic Senate Policy S17-278, a signed copy of this "Learning Plan" should be retained for a period of 7 years.
- A sample general "Learning Plan" template for reference can be found under the "Quick Links" tab below.
- Students/course instructors do not need to submit a copy of their "Learning Plan" to ICCE.
“SFSU: Student Safety during the COVID-19 Pandemic” Certification of Completion
- If your student will doing any internship activity in-person (includes hybrid), they must view and complete (before they begin their internship) the preventing COVID-19 and commit to prevention strategies training titled, “SFSU: Student Safety during the COVID-19 Pandemic”.
- When the students complete the online training, they are to provide you a copy of certificate of completion to be retained.
- Students/course instructors do not need to submit a copy of this certification of ICCE.
- The link to the training can be found in the "Quick Links" tab below.
Faculty/staff no longer need to provide students with a physical copy of the Student Informed Consent and submit to ICCE as this Student Informed Consent form will be send to students via DocuSign. The Student Informed Consent has been updated for spring 2021 to include pertinent information about COVID-19.
As we have moved to DocuSign, faculty will receive a completed, signed Student Informed Consent form via DocuSign from each student. As a result, ICCE will no longer maintain and update an excel tracking doc. for each course section of the status of student form submissions.
Through ULink, students will now use this platform to notify ICCE to send the Student Informed Consent form via DocuSign, as well as "Request Placement with Non-Contracted Site". ICCE will then send an Acknowledgement of No LPSA statement form via DocuSign. Once student signs, it will go to the course instructor to review and sign via DocuSign.
Faculty/staff no longer need to submit a completed Learning Plan to ICCE. However, Academic Senate Policy S17-278 still requires course instructors to have a "Learning Plan" and should be retained for a period of 7 years. In many cases, you/your program/department may have a document similiar already in place.
For spring 2021 in-person service learning activity/project (includes hybrid): Students are to submit their “SFSU: Student Safety during the COVID-19 Pandemic” certificate of completion to course instructors. Students/course instructors do not need to submit a copy of this certification of ICCE.
Frequently Asked Questions: Student Community Placements
- ICCE provides individual consultations to faculty/staff for best practices and course design. We also offer opportunities for faculty/staff to develop their professional network by interacting with 440+ diverse community partners on ULINKor developing strategic department-community partnerships.
- ICCE offers guidance for fulfilling service learning placement steps to students through technical support, assistance with their internship search, and classroom presentations.
- ICCE does not evaluate courses nor determine if placement sites fulfill course requirements as this remains under the jurisdiction of the course instructor/program/department.
- ULINKis a digital community engagement platform managed by ICCE and available for all members of the SF State community. ICCE staff members vet each organization to promote safe and positive learning experiences and sustain partnerships to provide students with opportunities throughout the academic year. ULink is a centralized digital platform where students, faculty, and community partners can directly engage with one another.
- Handshake is a platform managed by Career Services & Leadership Development that primarily lists job opportunities and not all opportunities are thoroughly screened for health and safety.
- Yes, ICCE's digital community engagement portal, ULINKlists both paid and unpaid opportunities.
- Yes, the risk management process is the same for both paid and unpaid academic service learning opportunities. ICCE will work with the organization to develop a sustainable partnership and have a formal agreement in place.
- Yes, students will need to check-in with their course instructor for course logistics (e.g. hours, credits, etc.) and ensure that their placement site fulfills the course requirements.
- Students will need to ensure that they have fulfilled all require "Before Placement Steps". Students may contact email@example.com to ensure all university requirements have been completed.
- For all early field work courses that plan to use SF Unified School District (SFUSD) placement school sites, please contact ICCE as SFUSD has specific requirements as laid out in their MOU with the University