Steps to Complete Background Check

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Steps to Complete Background Check ➡️
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Before students can begin with the College Corps program, background check clearance is one of the onboarding steps.

We highly recommend that you complete this background check clearance process as soon as possible. 

  • The background clearance (Live Scan) can take up to 6-8 weeks and could limit your ability to start the program on time.

  • Live Scan, is a digital fingerprinting solution that captures fingerprints electronically and submits them directly to the Department of Justice (DOJ) and the Federal Bureau of Investigation (FBI) for analysis.

  • Students will do their Live Scan through the SF State University Police Department (UPD). When students use UPD, there are no upfront costs (out-of-pocket expense) as the billing goes directly to the SF State College Corps program.  

  • Livescan/fingerprint services through SF State UPD are available via appointment only. Make sure you reserve an appointment ASAP, slot times go fast!

  • Fellows: If you are not in the SF/Bay Area in the June-July month to get Live Scan background clearance with SF State UPD, please contact college corps staff (Elizabeth or Samantha) asap.

  • Deadline: Make an appointment with SF State UPD and physically get this Live Scan/fingerprint process within one week of receiving your "Conditional acceptance - Onboarding/Enrollment Checklist To Do" email from your assigned college corps coordinator.

Students will:

Do LiveScan/fingerprinting through SF State University Police Department (UPD) 

  • For your LiveScan appointment, you must bring a printed completed copy of the REQUEST FOR LIVE SCAN SERVICE PDF. 

  • Note: When using UPD for LiveScan service (physically going to UPD), Fellows will not have to do out-of-pocket expenses to pay for Live Scan service because when scheduling an appointment with UPD online, you will indicate that a Campus Department will pay-see below for instructions. To ensure you will not pay yourself, be sure to verbally tell UPD that you are with the Corps program and that the department should be recharged. 

  • Fellows: If you are not in the SF/Bay Area in the June-July months to get Live Scan background clearance with SF State UPD, please contact college corps staff (Elizabeth or Samantha) asap.

Directions + Address to SF State UPD

Do Live Scan/fingerprinting NOT AT SF State University Police Department (UPD) 

Please follow the instructions in the PDF below. By choosing this option you will be required to pay out of pocket. Please make sure to keep your receipts and send them to your assigned program coordinator to receive a reimbursement.

  • For your LiveScan appointment, you must bring a printed completed copy of the REQUEST FOR LIVE SCAN SERVICE-College Corps PDF. 

  • You must complete the yellow highlighted sections. Every other item not highlighted yellow – leave blank. You can complete the yellow sections handwritten or typed (whatever is your preference).

  • The types of background checks that you are required to obtain are both the Department of Justice (DOJ) and FBI. These levels of services have been marked (pre-filled) for you on the REQUEST FOR LIVE SCAN SERVICE-College Corps PDF form.

A few community host organizations also require your Live Scan results to be sent to them directly. Fellows assigned to the following organizations, you will also being this version of the Request for Live Scan Service. The reason why is because per federal policy Live Scan results can not be shared between organizations. Please make sure you print out the live scan forms before going to UPD. 

  • OMI Senior Center - HR lady Darlene Wilson will provide you with this document 
  • 826 Valencia - to be completed at host site orientation
  • BACR

LiveScan service at UPD is available by appointment only.

  • Livescan/fingerprint services through SF State UPD are available via appointment only. Make sure you reserve an appointment ASAP, slot times go fast!

  • Deadline: Make an appointment with SF State UPD and physically get this Live Scan/fingerprint process within one week of receiving your "Conditional acceptance - Onboarding/Enrollment Checklist To Do" email from your assigned college corps coordinator. 

Note: When using UPD for LiveScan service (physically going to UPD) - students will not have to do out-of-pocket expenses for Live Scan services because when scheduling an appointment with UPD online you will indicate that a Campus Department will pay - see below for instructions. To ensure you will not pay yourself, be sure to verbally tell UPD that you are with the College Corps program and that the department should be recharged.

  1. The current process to set an appointment is online through the UPD website.

  2. Then you will need to click on the "LIVESCAN APPOINTMENT CALENDAR".

  3. You then will be directed to the Appointment Calendar homepage

  4. Now schedule your desired day and time, once you confirm, you will be directed to complete a few questions.

  5. On this questionnaire, indicate the following:

    • Ink or Livescan?:

      • click Livescan

    • If you are being fingerprinted for a campus department/group:

      • click yes

    • If you answered "yes"...please specify the campus contact and department/group:

      • in the text box type ICCE/ORSP College Corps

    • Will you be paying or will a Campus Department pay?:

      • Click "Department Recharge"

    • If you answered "Department Recharge" to the previous question, please specify the campus contact and department/group that will be recharged: 

      • in the text box type ICCE/ORSP College Corps

  6. When done, click on  "Schedule Event" to complete. 

What do bring to your SF State UPD LiveScan Appointment

  • MASK/FACE COVERING is optional to receive Livescan/Fingerprinting services.

  • Valid government-issued ID such as a driver’s license, state/government ID card, or passport.

  • Campus ID card

  • LiveScan Request Service Form. Complete the yellow highlighted sections print the REQUEST FOR LIVE SCAN PDF form and bring it to your appointment. Every other item not highlighted yellow – leave blank. You can complete the yellow sections handwritten or typed. Note: if you do not have a current Driver’s License, leave this item blank and ask the LiveScan technician for guidance. 

At the end of your appointment, the Live Scan technician will hand you a copy of the completed Request for LiveScan Service form (they will fill out the bottom section of the form - see the image below for reference).

Keep this form for your records, as this acts as a "receipt"/proof that you went through the process and you will also send a copy to collegecorps@sfsu.edu (this can be a scanned copy or a very clear picture). 

Example of COMPLETED LIVESCAN to send to College Corps Staff

  • The results of the LiveScan will be then sent directly to SF State UPD. Once SF State UPD receives results, they will inform ICCE (College Corps staff) as to whether you are cleared to begin at your site. Then, ICCE will inform you directly that you have been "cleared".

  •  You will not hear from UPD and please do not contact UPD for your status or results.  If you have any questions, contact ICCE.

  • The results of the LiveScan from the DOJ/FBI vary from a few days to weeks. We have no control over when the results come in.

I already did a LiveScan through another SF State program, such as Jumpstart do I have to do my LiveScan again for College Corps? I used SF State UPD to get my LiveScan done.

  • Yes. Per federal policy, LiveScan results cannot be transferred from one organization to another. 

  • Although you used SF State UPD LiveScan services, your background results were sent directly to Jumpstart, not UPD (UPD will not receive a copy of the results). As mandated by our funders (Federal and State government), we/SF State UPD has to receive the background results.

In the past, I have worked with a non-profit organization, e.g. SF Ed Fund, and did my LiveScan with them and was cleared, do I have to do my LiveScan again?

  • Yes. Per federal policy, LiveScan results cannot be transferred from one organization to another.