For Faculty/Staff - Service Learning Partnership Development & Guidance


Service-learning is identified as a high-impact educational practice (HIP) by the Association of American Colleges and Universities (AAC&U). Faculty and staff members are integral to service-learning by serving as Community Service Learning (CSL) course instructors, departmental program coordinators, and advocates to students. In addition, faculty and staff members play vital roles in engaging students in critical reflection, interacting with community partners, and conducting community-based research. CSL courses promote student success and retention, while improving quality of learning in traditionally underserved student populations, including students of color, the economically disadvantaged, first-generation college students, and students with different learning styles. ICCE provides administrative support and resources for faculty/staff to develop and teach service-learning courses. Through our services, we promote opportunities for faculty/staff to increase their social network, participate in engaged scholarship, advertise themselves through different avenues, and get involved with diverse communities. 

Please note: ICCE-supported CSL courses do not include credential student teacher preparation placements or clinical placements including nursing, counseling, physical therapy or occupational therapy. For these placements, please contact the respective department for more applicable guidelines and policies. 

ICCE offers the following services to faculty/staff teaching CSL courses:

  • Individual consultation on best practices and course design
  • University-community partnership development and sustainability in consultation with the university Enterprise Risk Management office
  • Faculty and student networking with community partners through our digital engagement platform, ULINK 
  • Classroom presentation on student steps 
  • Student placement data capture and collection 

Service Learning Definition

At SF State, we have not adopted a formal definition, but we use the following to describe service learning:

“Service-learning is a process through which students are involved in community work that contributes significantly: 1) to positive change in individuals, organizations, neighborhoods, and/or larger systems in a community; and 2) to students’ academic understanding, civic development, personal or career growth, and/or understanding of larger social issues. This process always includes an intentional and structured educational/developmental component for students, and may be employed in curricular or co-curricular settings. Even with an expanded vision for the field, service-learning will undoubtedly continue to play a critical role in campus-community collaboration.” From Charity to Change, by Minnesota Campus Compact

Faculty & Staff Steps for CSL Courses

  • Encourage your students to register on ULINKand directly engage with 440+ diverse community partners. ULink is a digital community engagement portal managed by ICCE. All listed community partners and opportunities have been vetted by ICCE staff to promote safe and positive learning experiences. 
  • For any sites that need approval and are not listed on ULink, please notify as soon as possible. 
  • Register as a "Faculty & Staff" on ULINK to track your students' completed hours, post your own service projects and research opportunities, and engage with community partners. 
  • Review updated guidelines and have students complete "Before Placement Steps" listed on 


Student Steps for CSL Courses - Visit FOR STUDENTS - service learning 


For service-learning support, please contact: Glendie Domingo |  

Faculty & Staff Resources

Quicklinks for service-learning resources: